How to Book
Read the booking
information carefully. By paying your deposit you acknowledge that you agree to the
following conditions.Contact your travel
agent or ATI to confirm space availability. We will normally hold a provisional place for
one week.
Complete the Booking Form and forward it along
with your deposit of US$200 per person. If you are making the booking directly, send your
deposit to Andean Treks Inc. at 32 Russell Avenue, Watertown, MA 02172 USA.
Checks payable to Andean Treks Inc. must be in
US$ funds drawn on a U.S. or Canadian bank. You may also charge your deposit on Visa or
Master Card.
Since your deposit is non-refundable, we suggest
you purchase travel insurance at the time you book.
You'll receive the most current detailed
itinerary listing all meals and other inclusions, plus an information kit to help you
prepare for your adventure, including a packing list.
Final payment
Full payment is due 8 weeks
prior to commencement of your services (PCS). If you book your trip within 8 weeks PCS,
full payment is due when we confirm your participation.
If we do not receive payment by the due date, ATI
reserves the right to treat the reservation as canceled. Your deposit is forfeited under
such circumstances.
To guarantee services for custom itineraries or
add-one, we may require that you pay additional deposits prior to final balance.
Changes and
transfers
After we have confirmed
your tour services, each time you request a change requiring us to rework reservations, we
reserve the right to levy a US$25 service charge plus the cost of international
communications, express mail, and any nonrecoverable supplier charges. If you transfer to
another trip, cancellation fees apply as detailed below.
Cancellation and
Refunds
We must receive written
notification of your decision to cancel a trip. Based upon date of receipt, the following
charges apply: If you cancel your trip up to 29 days PCS, we retain non-recoverable
supplier expenses (such as air tickets, hotel and boat charter pre-payments) plus your
deposit payment. Note: we prepay Galapagos boats 8 weeks prior to sailing date, so
non-recoverable expenses are high within 8 weeks PCS. From 28 days to 8 days PCS we retain
nonrecoverable supplier costs plus 50% of the balance of invoiced services. Within 7 days
PCS we retain 100% of your trip payments.
Changes,
Cancellations and Refunds by ATI
We publish this data many
months prior to your trip. We do all in our power to avoid increasing the price of our
trips. In exceptional circumstances, we reserve the right to amend prices without prior
notice. An increase in trip prices shall not be sufficient grounds for cancellation of
tour.
Certain situations may arise during the tour
which may be beyond the control of the guides or participants. ATI reserves the right to
modify or withdraw any tour arrangements when deemed necessary in the best interest of
safety and security of participants. In such a case, ATI, in its sole discretion, may
either offer an optional or alternative activity for any portion that has been canceled,
or a pro rata refund.
While we rarely cancel our departures, we reserve
the right to do so up to 30 days PCS. In such a case, we will offer you alternative
arrangements. If you do not accept these, we will refund all payments you made to ATI.
In the event that we are forced to cancel a
departure, we are not responsible for your trip preparation expenses such as
non-refundable air tickets, doctor's appointments, inoculations and medications, passports
and visas, and personal equipment.
Airlines typically charge a fee for date changes,
ticket re-issues and cancellations, particularly on the lowest cost excursion fares.
Before you buy your ticket, consult your travel agent for details of these restrictions
and potential charges.
No partial refunds will be given for unused hotel
rooms, meals, or other prearranged tour services.
Tier-priced Trips
If a trip is tier-priced,
your tour cost depends on the number of full-revenue participants traveling. If a group
roster grows or shrinks, your final cost may change from your invoiced amount according to
our published rate. If the land cost of a tier-priced trip decreases after you have paid
your balance, we will refund the difference at the completion of the tour.
Flight Itineraries
We must receive a copy of
your complete flight routing, including the ticket number. You must reconfirm your
international flight reservation at least 72 hours prior to your departure.
What's Included in
the Cost
All internal air in Peru
and Ecuador, and all international air , including air from Miami to Peru, and Ecuador to
Miami.
Complete inclusions for each trip are provided
with your detailed land itinerary.
Accommodations on our fixed departures are based
on double occupancy for hotels, tents, and yachts. We reserve the right to substitute
hotels of comparable quality for those listed in itineraries.
Single accommodation is usually available for
supplemental cost. If you are traveling alone and wish single accommodation, please
indicate this on your booking form. We will add the current single supplement to your
final bill. If you indicate you are willing to share accommodation, we will attempt to
match you with a room-mate of the same gender. If none is available, the single supplement
unfortunately must be assessed.
What's Not
Included
Airfare between your home
and Miami; airport departure taxes; airport transfers on other than scheduled group
arrival and departure dates; hotel nights not specified in the land itinerary; tips and
gratuities; passport and visa fees, immunizations, laundry, long distance telephone
charges and other personal expenses; cost of hospitalization or evacuation; expenses
incurred recovering lost luggage or belongings left behind on a trip, or shipping
purchases home from abroad.
ATI is not responsible for additional hotel
nights, transfers, and meals which may be required by individual travel arrangements at
variance with our published itineraries, or which may be forced by airline scheduling
changes, canceled flights, missed connections or by other factors beyond our control.
Health and fitness
Being physically fit prior
to your departure will greatly enhance your travel experience. We strongly recommend a
visit to your doctor and dentist before your holiday. Ask your doctor about current
inoculation requirements.
If you are in doubt about your physical capacity
to complete the tour, review the itinerary with your physician. Details of pre-existing
medical conditions must be forwarded to ATI. Although your trip leader will carry a
first-aid kit, medical facilities and personnel capable of attending to serious problems
are rarely available in the remote areas we visit. Evacuation can be prolonged, difficult,
and expensive. While your health and safety during your trip are our primary concern, ATI
is not a medical facility and we assume no responsibility or liability regarding provision
of medical care.
The trip leader has the right to disqualify
anyone at any time for being physically or mentally incapable, or for endangering group
safety. Refunds are not given under such circumstances.
Inherent Dangers
You understand and accept
that participating in your tour may expose you to inherent dangers among these being the
hazards of traveling in remote and/or mountainous terrain, emotional trauma, accident or
illness in remote places without medical facilities, the forces of nature, the hazards of
war and civil insurrection, and hazards of traveling by air, water, or land by various
conveyances, and other hazards of such trip or vacation including but not limited to food,
lodging and transportation.
Claims and
Complaints
If you are dissatisfied
with the services or some other aspect of your tour, you must first inform the tour leader
and/or our local representative in order that the tour leader and/or representative may
attempt to correct the situation. Any further complaint must be put in writing to your
travel agent or to ATI within 30 days of the end of the tour.
Ready to register?
Print the Booking Form, enclose your check for US$200 for each
registrant, and mail to the address shown on the form.
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